Installing a new router

Follow these simple steps when connecting a new router:

  1. Connect the router to a power source.
  2. Connect the ethernet cable that came with the router to the port that has a white/yellow line.
installing new router
  1. Connect the ethernet cable to your modem (normally a small black or white box displaying green lights).
  2. Wait for up to 3 minutes.
  3. The router light should change to a solid blue / turquoise.

You should now have an internet connection.

If the light is displaying a solid purple light, press the red reset button (located on the bottom of the router) 5 times, quickly. Once the light turns solid blue, the connection is complete.

Don’t forget: Your WiFi name and password can be found on the bottom of your new router.

If you need any further help with setting up a new router, please submit a request.