Community Fibre service status
NETWORK ISSUES AFFECTING MULTIPLE CUSTOMERS
Some customers may be experiencing disruption to their service. Our engineers are aware of this issue and working on a solution as their top priority. There is no need to call us or wait on hold. We apologise for any inconvenience caused and appreciate your patience.
To find out if you are affected by an outage in your area, please log into My Account where you will be able to get the latest updates. (The browser automatically refreshes the screen every 10 minutes so you will get updates as they happen.)
If you have not signed up to My Account yet, you can create an account following the guidance in this article: My Account - How do I log in?
If you are experiencing technical issues but are not impacted by an outage, you can follow our troubleshooting tool here: I have no internet. What can I do?
