How can I contact you over chat?
You can contact our support team via live chat manned by real people during the following hours:
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Sales: Monday - Friday 9am – 8pm. Weekends and Bank Holidays 9 am – 5pm.
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Customer Service and Tech Support: Monday – Friday 9am – 7pm.
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Installations: Monday – Saturday 9am – 5pm.
You should find the chat button on the bottom right of any page of our website:
Outside of the Chat opening hours above, if your enquiry is not urgent, you can get in touch with our team by submitting a request via our contact form, which you can find here: Contact Us | Community Fibre. Our team aims to respond to the contact us form within 2 working days.
If you need something sooner, please can you call us on 0800 082 0770 Monday to Friday 8am-9pm, weekends and bank holidays 9am - 7pm.
