Calls — Can I make calls when there is a power cut?

As our Community Fibre Calls package is powered by our super fast full-fibre network, your Calls service will temporarily be unavailable during a power cut. This is because your broadband service, which powers the Calls package, will be temporarily disconnected from the Internet. This means you will also not be able to divert calls to your mobile via your Community Fibre Calls app.

If you have any further queries, please get in touch via chat or submit a request.