What should I do if I’ve signed up with another service provider?

If you’ve already signed up with another provider, we would of course recommend cancelling with them and remaining with us for very good reasons.

We were recognised as the No 1 broadband provider across the whole of the UK by the Consumer Champion Which? We have more 5-star Trustpilot reviews in London than Virgin, BT, EE, Plusnet and Sky have across the whole UK all put together. And we have the best products at the most competitive prices than the competition. You can see our products and prices compared with the competition’s best products and service in a table on our web page, which shows hundreds of pounds worth of savings independently verified by the market research company FDM.

If you are still thinking of leaving, we’re sorry to hear that.

You’ll need to call us on 0800 082 0770 (Monday to Friday: 8am-9pm, Weekends and Bank Holidays: 9am-7pm) and let us have 30 days' notice. Hopefully we can resolve any issues, and you can remain a Community Fibre customer.