The account holder has passed away, what can I do?

Bereavement is incredibly tough for any family, and we want to support you wherever possible. If the account holder has passed away, you have the choice to:

  • Transfer the account to anyone else who lives in the same household,
  • Close the account.

To make either of these changes to the account, we will need to see the account holder's death certificate to make any changes to the account.

If you have any questions, or wish to discuss this further, please get in touch with a member of our team via chat or by submitting a request.