Affiliate voucher frequently asked questions

For uSwitch, Compare the Market, Broadband Choices and Money Supermarket you should receive an email up to 90 days after installation with instructions on how to claim your £50 Gift Card.

You can choose a Gift Card from Amazon, Boots, John Lewis, Tesco, Sainsbury’s or Selfridges.

How do I know if I am eligible?

This promotion is open to new Community Fibre broadband customers, where the named account holder is a resident of the United Kingdom aged 18 or over, excluding employees of Community Fibre Limited, its agents and anyone professionally associated with this promotion. Entry into a 12-month or 24-month broadband contract with Community Fibre is necessary. Internet access, a valid email address and telephone number are required. The offers are not transferable or exchangeable and cannot be redeemed for any other form of compensation. If for any reason any element of an offer is not available, Community Fibre Limited reserves the right, at its sole discretion to substitute another offer for it, of equal or greater value. The offer is available through our affiliate channels only.

Who do I contact if I have issues with the Gift Card?

If you have not received an email with instructions on how to claim your Gift Card 90 days after installation, and it’s not gone to your spam folder, please contact: customer.service@communityfibre.co.uk