Affiliate voucher frequently asked questions

  • For uSwitch, Compare the Market, Broadband Choices and Money Supermarket you should receive your reward within 100 days after your service is successfully installed.
  • Once you have received the voucher, you will then have 100 days to activate your eGift by sending it to your email or mobile phone. After this time the gift will no longer be available.

How do I know if I am eligible?

This promotion is open to new Community Fibre broadband customers, where the named account holder is a resident of the United Kingdom aged 18 or over, excluding employees of Community Fibre Limited, its agents and anyone professionally associated with this promotion. Entry into a 12-month or 24-month broadband contract with Community Fibre is necessary. Internet access, a valid email address and telephone number are required. The offers are not transferable or exchangeable and cannot be redeemed for any other form of compensation. If for any reason any element of an offer is not available, Community Fibre Limited reserves the right, at its sole discretion to substitute another offer for it, of equal or greater value. The offer is available through our affiliate channels only.

Who do I contact if I have issues with the voucher?

If you have any questions or have not received your voucher 90 days after your purchase date, please contact customer.service@communityfibre.co.uk