Premium WiFi explained
Premium WiFi gives you guaranteed whole home coverage with our 1 Gbps and 3 Gbps full fibre broadband packages. For new broadband customers it's installed by our specialist engineers and tailored to the needs of your home, making it the perfect choice for device-heavy households with stubbornly thick walls, uniquely shaped extensions or those who simply want better coverage in those hard-to-reach areas of their home.
Can anyone add WiFi in Every Room to their package? Premium WiFi is available for new Community Fibre customers on a 24-month contract, only with our 1 Gbps or 3 Gbps broadband packages.
Are there any additional costs?
1 Gbps Premium WiFi is £30/month plus the initial £14.95 broadband set up fee. 3 Gbps Premium WiFi is £54/month plus the initial £14.95 broadband set up fee. Unlike other providers, we do not simply ship you a kit to install, troubleshoot and onboard yourself. Instead, we aim to take the hassle out of broadband installation. For new broadband customers, our specialist engineers will come by, set up your service and make sure you have everything you need to start enjoying your 100% full fibre services as soon as possible.
What is the Premium WiFi guarantee?
We are confident that our premium service will help deliver consistent speeds throughout your home. That's why we guarantee whole home WiFi coverage in up to five bedrooms and 12 rooms in total, across a maximum of three floors. If not - we'll give you three months' free broadband.
If we can't provide at least 50 Mbps WiFi at the furthest point from the router after your Premium WiFi installation, you won't be charged. Instead, we'll give you three months of broadband for free. You can read the full Terms and Conditions, here.
You can check out our dedicated Premium WiFi page for more information. If you'd like to discuss Premium WiFi or our other packages further with a member of our team, simply get in touch via chat or by submitting a request.
