I’m experiencing an error message when installing an eSIM

You might encounter error messages while installing eSIMs for a few different reasons. Here are some things to check:

  1. Ensure your device is connected to a mobile network.
  2. Confirm that you have available eSIM slots. See ‘How many eSIMs can I have on my phone?’
  3. Check whether the eSIM has already been installed previously.