How can I upgrade my package?

Looking to go faster? We can keep up. As technology evolves and you gain more devices with higher broadband needs, we've got the reliable broadband connection to support your needs.

We offer 100% full fibre broadband speeds up to 3 Gbps (800 Mbps over WiFi) - that's London's fastest ever speed. Keep in mind that if you are outside of your cooling off period, you will not be eligible for the new customer promotions you see on our website. So, to discuss your upgrade options, please contact a member of our team via chat or submit a request.

Can I add other services to my package?

Our range of additional services such as TV and Calls can help create the ultimate all in one broadband experience for your home. To add an additional service, simply get in touch with our team via chat or submit a request.

Please keep in mind, that if you add an additional service to your current broadband package, you will need to renew your broadband contract as well to make sure all your products have the same contract length and are billed at the same time.

Will it cost me anything?

We don't believe in hidden fees, and you won't be charged anything upfront to upgrade your package broadband speed or additional services. Instead, you will see the new price for your package reflected in your next monthly bill.