Get started with Norton™ 360 Premium parental control

Norton Family allows your children to explore the web freely while letting you know when and where they spend time online.

Use the information below to set up Norton Family and help your kids enjoy the Internet safely. You can also set up Norton Family on your mobile device to get instant alerts and to change your family settings at any time. For more information, read Set up Norton Family on a parent device.

To get started

Sign in to Norton

  1. Sign in to your account.

If you do not have a Norton account, click Create an account and complete the sign-up process.

  1. Read the Terms of Service and other policies, and then click Agree & Continue to set up your family.

Add a child to your account

  1. In the Child Name box, type the child's name.

The name must not contain special characters such as &, #, or $.

  1. Select the restriction level based on your child's age.

Norton Family applies house rules based on the restriction level that you choose.

  1. Choose Select an Avatar or Upload Photo to set a profile picture for your child.

You can add more children to your account after you complete the set up for the first child.

  1. Click Next.

As you add each child, Norton Family applies house rules based on the child's age. You can customize the house rules at any time to better suit each child's maturity level.

You can add up to 15 children to your account. You can add or remove a child from your Norton Family account at any time.

Install Norton Family on your child's device

Install Norton Family on each device that your child uses.

To install and use Norton Family, your device must meet minimum requirements. To know more, read System requirements to install and set up your Norton protection.

INSTALL NORTON FAMILY ON WINDOWS

  1. Norton Family automatically detects your Operating System. If you are on the same computer that your child uses, select Yes, this is Child's device, and then click Download. If you want to install Norton Family on another device, select No, this is not Child's device. You can also send a download link by entering an email address and then opening the link on the device on which you want to install Norton Family.

  2. Click or run the downloaded installer file.

  3. Norton Download Manager will automatically install Norton Family on the device.

  4. Read the User License Agreement and then click Agree & Install.

  5. The device gets automatically linked to your account.

  6. Click Continue.

  7. In the assign device window, click Edit next to the child to whom you want to assign this device.

  8. Click Signs in as and choose the account that the child uses to log on to this device. If your child uses multiple user accounts, choose the child on all those user accounts.

  9. Click Save > OK.

  10. Ensure that you have enabled the Norton Family browser extension for the best protection. For more information, read Enable Norton Family browser extension.

INSTALL NORTON FAMILY ON ANDROID

  1. If you are on the same Android device that your child uses, click Continue on the Install on Child's Android device tab to download the app from Google Play.

  2. You can also send a download link by entering an email address and then opening the link on the device on which you want to install Norton Family.

  3. Tap Install and follow the on-screen instructions.

  4. Open the Norton Family parental control app.

  5. Read the Norton License Agreement and other policies, and then tap Continue.

  6. Do one of the following:

  • Enter the activation code in the portal and click Activate.

On the child device, wait for a few minutes, verify if the correct account email id and child name are displayed, and tap Confirm & Continue.

  • Click Sign in and sign in to your account, choose the child whom you want to assign this device, give a name that helps you identify this device and tap Continue.
  1. Allow individual permission requests for Norton Family to start monitoring this device and do the following settings.

Norton Family requires app permissions for time supervision, app supervision, and other features to enable and monitor your child's activities. For more information, see the "Ensure app permissions are turned on" section in Prepare your Android device for parental supervision using Norton Family.

  1. Tap Device Administrator and then tap Activate to prevent your child from uninstalling the Norton Family app without your permission.

  2. Tap Accessibility, and then tap Norton Family Accessibility Service and turn it on.

  3. Tap App Usage Access, select the Norton Family app from the list, and then turn on Permit usage access.

  4. Once you see the green tick on all the required permissions, click Continue.

These steps are general and may differ depending on the version of the Android OS.

INSTALL NORTON FAMILY ON IOS

  1. If you are on the same iOS device that your child uses, click Continue on the Install on Child's iOS device tab to download the app from App Store.

  2. You can also send a download link by entering an email address and then opening the link on the device on which you want to install Norton Family.

  3. Install Norton Family parental control application.

  4. Tap Open.

  5. Tap Allow to receive notifications from Norton Family.

  6. Read the Norton License Agreement and other policies, and then tap Continue.

  7. Do one of the following:

  • Enter the activation code in the portal or Norton Family Parental Control app and click Activate.

On the child device, wait for a few minutes and tap Confirm & Continue.

  • Click Sign in and sign in to your account, choose the child whom you want to assign this device, and give a name that helps you identify this device. If you want to add a child, sign in to your account. For more information read, Add a child to your Norton Family account.
  1. Tap Install VPN and follow the on-screen instructions.

VPN is required to monitor or block web activities when your child is using apps other than the Norton Family browser.

  1. Allow individual permission requests for Norton Family to start monitoring this device.

  2. Tap Install Profile and follow the on-screen instructions. For more information, read Install a profile on your child's iOS device.

  3. Profile installation is required for instant lock, time supervision, and other features to work on your child's device.

Follow the on-screen instructions to set up restrictions. For more information, read Set up Norton Family on your child's iPhone or iPad.