How will landline and broadband services be affected?

Will my phone still work the same way after the PSTN switch off?

Yes, for most digital phone services, day-to-day functioning should feel similar.

If you have an analogue handset (a telephone that plugs directly into the telephone line extension socket), it will likely no longer work after the PSTN switch off unless plugged into an appropriate adapter (which may be built into your router).

If you switch to Community Fibre’s Calls service, you’ll find it’s just as easy to use as a normal landline but with even more perks. You’ll be able to make and receive unlimited calls through your full fibre connection receive international calls, pick up your voicemail, use last call, call forwarding and call barring.

Will my broadband stop working because of the PSTN switch off?

In most cases, no. The PSTN switch-off affects traditional phone services rather than broadband services. Even if you don’t already have fibre broadband, your internet will carry on working after the PSTN switch off. However, it’s worth shopping around for a competitive phone and broadband service from now to be fully prepared for the full copper switch off in the 2030s.

Why wait when you can get faster speeds and better reliability for less cost from Community Fibre now.

Will I be affected by the copper switch off if I only have a landline and no broadband at all?

Providers are working with landline-only customers to ensure continued access to telephone services after the PSTN switch-off. This may include a basic broadband connection just to carry calls, such as Community Fibre’s Calls service, or another solution that doesn't require you to become an internet user. This is still a great time to see what future-proof options are available to you from other providers, so be sure to shop around and give Community Fibre a call so we can talk through the right option for you.