What speeds should I be getting?

Here is a summary of the speeds for wired and Wi-Fi connections for each package:

Essential Package

  • Advertised Speed: 35 Mbps
  • Wired Speed: 35 Mbps
  • Wi-Fi Speed: 35 Mbps

150 Mbps Package

  • Advertised Speed: 150 Mbps
  • Wired Speed: 150 Mbps
  • Wi-Fi Speed: 150 Mbps

500 Mbps Package

  • Advertised Speed: 500 Mbps
  • Wired Speed: 500 Mbps
  • Wi-Fi Speed: 250 - 450 Mbps

1 Gbps Package

  • Advertised Speed: 1 Gbps (1000 Mbps)
  • Wired Speed: 920 Mbps
  • Wi-Fi Speed: 450 - 700 Mbps

3 Gbps Package

  • Advertised Speed: 3 Gbps (3000 Mbps)
  • Wired Speed: 3000 Mbps
  • Wi-Fi Speed: 500 - 800 Mbps

The wired speeds closely match the advertised speeds for each package. However, Wi-Fi speeds can be significantly lower due to several factors. Please see article: “Wi-Fi Coverage - What can impact it” for more information.